Refund policy
Refund & Return Policy – OmkarWood
At OmkarWood, customer satisfaction is very important to us. That’s why we provide a clear and simple 7-day return policy, valid only for products that are damaged or defective at the time of delivery.
Eligibility for Returns:
- Returns are accepted only in case of damage or manufacturing defect.
- Customers must raise a return request within 7 days of delivery.
- Proof of damage (photo or video) must be shared with our support team.
Non-Returnable Items:
- Size or fit issues
- Products that do not match your space/style expectations
- Change of mind after delivery
- Customized or made-to-order products
Refund Process:
- Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund.
- If approved, refunds will be processed within 5–7 business days to your original payment method.
- Shipping charges (if any) are non-refundable.
How to Request a Return:
Please contact us at support@omkarwood.com or call +91 7014567948 with your order number and details. Our team will guide you through the process.
Business Address:
Opp. Pacific Dental College, Near Anganwadi, Debari, Udaipur, Rajasthan – 313001
📞 +91 7014567948